Trust Center

Trust is the marketplace. Here's how Shwaber protects both sides of every job.

Trust

  • Payment in escrow until job is completed

    Funds are charged at acceptance and held by Shwaber until you mark the job complete. If something goes wrong, our dispute team can pause release and review before a single dollar moves.

  • Disputes

    Open a dispute from any awarded job and our team responds within 5 business days.

  • Privacy

    We collect what we need to run the marketplace and nothing more. We do not sell your data. CCPA / CPRA / VCDPA / CPA compliant. Encryption in transit and at rest.

Safety Seal

Safety Seal
  • ID Verified
  • Background Checks Verified
  • Liability Insurance verified

Pros earn the Shwaber Safety Seal once all three checks pass. You’ll see the seal next to their name on bids and on their Business profile so you know exactly who you’re hiring.

Reporting concerns

If you encounter a safety or trust issue, report it from the job page or via our support channels. All reports are reviewed by a human.